Find out how your baggage is registered at check-in desks.
As checked baggage is stowed in the cargo hold, it must be properly and securely packed. At airport check-in counters, each item of baggage is weighted and tagged with its owner’s name, itinerary, airport codes, flight number and date. The baggage identification tag thus becomes your baggage ID card and, stuck to the passenger’s ticket, allows your baggage to be identified upon arrival or its traced if missing.
An item of baggage can only be checked by the passenger upon presentation of flight ticket. Cardboard boxes can be accepted as checked baggage provided that they bear the passenger’s name, are wrapped in plastic film (at airports where this service is provided for) and in full respect of maximum dimensions permitted up to cm 158.
Air One liability for lost or damaged checked baggage will not apply in case of fragile, valuable or perishable items. You can benefit from a higher liability limit by making a value declaration. For further details see Terms and Conditions page.
You are entitled to a free baggage allowance provided your baggage size and weight fall within established baggage allowance limits.
If your baggage exceeds the free checked baggage allowance, you will need to pay excess baggage charge, which also applies to special baggage with value declaration or bulky items (overall dimensions over cm 158 up to cm 203).
The weight allowance per each item of checked baggage per passenger is kg 32 (see baggage allowance limits above). Boxes, bags, bulks objects exceeding the above weight allowance, or over 203 cm size, will have to be sent as cargo. Maxium baggage allowance 50Kg per passenger.
For Alitalia passengers travelling on board Air One flights, the first hold baggage allowance of 20 kg. is always included. In case of excess baggage Air One's rules are applied
For further details see General Conditions of Carriage