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Security and Privacy

  • Does Air One website grant safe use of my personal details and payment information
    (for example, my credit card number) when I buy my ticket online?

    Our server uses the most up-to-date SSL technology (Secure Socket Layer) that protects personal information and online purchasing.
    At the bottom of the screen on most browsers you’ll see an icon in the shape of a padlock showing that your browser supports SSL. For more information, use your browser’s online guide.
    If your browser does not support SSL, we recommend that you download the latest version of Microsoft Internet Explorer o Mozilla Firefox.

  • How does Air One handle my personal data?

    We deal with your personal details in compliance with the rules on privacy (LD no. 196, 30th June 2003 under the title “Personal data protection code” which enhances the principles defined in the relevant EU Directive.
    Furthermore, measures we take to protect your privacy comply with the rules set out in the “Safe Harbor Privacy Principles” issued by the US Department of Commerce.
    However, for security reasons, we are receiving more and more mandatory requests to communicate our customers’ personal data and travel details to various local authorities all over the world (particularly, customs and immigration authorities). Such compulsory communication is necessary to enforce the transportation contract.